Frequently Asked Questions
Everything you need to know about your new favorite accessory.
When will my order ship?
All orders are typically processed and shipped within 1-3 business days. During limited edition drops or holiday sales, please allow up to 5 business days for your order to be dispatched.
Do you ship internationally?
Yes, we ship our cases worldwide! Shipping costs and delivery timeframes vary by country and will be calculated at checkout.
What is your return policy?
We want you to love your case! We accept returns on unused items in their original packaging within 30 days of delivery. Please note that limited edition collaborations may be final sale.
Are Wildflower cases protective?
Absolutely. Our cases feature a durable sandblasted polyurethane black rubber bumper and a raised front lip to protect your screen from drops and scratches.
Will a certain case fit my phone model?
Each product page lists the compatible iPhone models. Please double-check your phone settings to ensure you are selecting the correct size before completing your purchase.
How do I clean my case?
To keep your case looking fresh, we recommend wiping it down with a damp cloth and mild soap. Avoid harsh chemicals or alcohol-based cleaners that could damage the handmade fabric inlay.